Shipping Policies

At Englamour, we understand the excitement of receiving your much-awaited purchases, and we strive to make the shipping process as seamless and efficient as possible. Below are our shipping policies tailored for our valued customers in Canada:

1. Shipping Methods and Timeframes:

  • We offer standard shipping across Canada, with estimated delivery times varying depending on your location. Typically, orders are processed and shipped within 1-2 business days.
  • For major urban centers, deliveries may take 2-4 business days, while more remote areas may experience slightly longer transit times.

2. Shipping Costs:

  • Englamour provides free standard shipping for orders exceeding a certain amount, as specified on our website.
  • For orders below the free shipping threshold, a flat-rate shipping fee will be applied during checkout. This fee is transparent and will be clearly displayed before you finalize your purchase.

3. Order Tracking:

  • Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment and anticipate its arrival.

4. Shipping Restrictions:

  • Englamour complies with all shipping regulations and restrictions imposed by Canadian authorities. Therefore, certain items may be subject to shipping limitations or exclusions based on their nature or destination.
  • We do not ship to P.O. boxes or international addresses at this time. Additionally, please note that some remote areas may have limited delivery options.

5. Order Packaging:

  • To ensure that your purchases arrive safely and in pristine condition, Englamour utilizes high-quality packaging materials. Fragile items are carefully wrapped and cushioned to prevent damage during transit.

6. Returns and Exchanges:

  • Englamour is committed to customer satisfaction, and we offer hassle-free returns and exchanges for eligible items. Please refer to our Returns Policy for detailed instructions on initiating returns or exchanges.

7. Customer Support:

  • Should you have any questions or concerns regarding your shipment, our dedicated customer support team is here to assist you. Feel free to reach out to us via email or phone, and we will strive to address your inquiries promptly and effectively.

At Englamour, we prioritize the satisfaction and convenience of our customers, and our shipping policies reflect our commitment to providing a positive shopping experience. Thank you for choosing Englamour, where elegance meets convenience.